PRIVACY POLICY

Restoration Connect

Last updated: February 5th, 2026

1. Information We Collect

We may collect the following information:

  • Contact information (name, email address, phone number)

  • Business information

  • Call metadata (such as call routing details, timestamps, and duration)

  • Website usage data

2. How We Use Information

Information is used to:

  • Provide and operate our services

  • Route calls appropriately

  • Communicate with clients

  • Improve service quality and performance

3. Call Recording

Calls may be recorded for quality assurance, training, and dispute resolution purposes, where permitted by law. Clients are responsible for complying with applicable federal and state call recording consent laws.

4. Information Sharing

We do not sell personal information.

Information may be shared with:

  • Service providers involved in call routing or payment processing

  • Legal or regulatory authorities when required by law

5. Data Security

We take reasonable measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

Information is retained only as long as necessary to provide services or comply with legal obligations.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request information about the personal data we collect and to request deletion of your personal data.

We do not sell personal information.

Requests may be submitted by contacting:
partnerships@restoration-connect.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

9. Contact

For privacy-related questions, contact:
partnerships@restoration-connect.com